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Deposit + Cancellation Policy

Deposit + Cancelation policy for Better Batter Bakery

 
 
 

REFUND, deposit + CANCELATION POLICY

We hope your taste buds are completely satisfied with your order! If you are not for any reason, please take a look through our refund polices and let us know if we can help!

 

Deposit + Cancellation Policy

We want you to love your order! Please review our policies below before placing your order.

Deposit

A deposit is required for all cake orders and any order over $50.

• The deposit is 40% of your total and is due at the time of booking

• This deposit is non-refundable and secures your date

• If full payment is made at booking, 40% remains non-refundable

Payment

• Final payment is due 7 days prior to pickup or event date

• Wedding cake balances are due 14 days prior

• If final payment is not received on time, your order will be canceled without refund of deposit

Order Changes

• No changes are allowed within 14 days of your event

• Wedding orders: no changes within 21 days

• Design or flavor changes may be subject to additional fees

Refunds

If there is an issue with your order, please contact us within 2 days of pickup.

• Refunds are only given if a quality issue is confirmed

• We reserve the right to determine product quality

• Refunds are not given for personal taste preferences

Cancellations

• Deposits are non-refundable

• If canceled 14+ days before your event, payments (minus deposit) may be refunded

• If canceled less than 14 days prior, all payments are non-refundable

If you need to reschedule, we will do our best to accommodate, but availability is not guaranteed.

Additional Information

• Policies are subject to change without notice

• Orders over $300 may require a signed contract with additional terms